Leverage the Route Mobile SMS Service to send updates, notifications & alerts to your prospects from Freshworks. The Route Mobile SMS Service for Freshworks empowers you to personalize your business communications, streamline workflows, and deliver great experiences. Treat your customers and prospects with personalized messages that deliver higher levels of engagement on their preferred channel.
Features & Benefits of SMS for Freshworks
of businesses now use Cloud-based CRM according to a survey conducted in 2021
Effective CSAT Management
Businesses can enable their customer service representatives to set up automated CSAT survey requests after a trigger on the CRM.
Run Outreach Campaigns
Restaurants and hotels can use the Route Mobile SMS app to initiate outreach campaigns on discounts, availability, offers & other notifications to boost revenue.
€5 EUR /organisation per month
€60 EUR /organisation per year
The Route Mobile SMS app can seamlessly integrate with the Freshworks CRM. Pl go to Settings > Market Place > type Route Mobile SMS. For more information, please refer to the User Guide.
Upon signing up, FREE 5 Euros credit is offered to the customer initially during the Trial period.
Newly registered users can make the most of the ‘FREE TRIAL’ offer within 7 days of signing up.
At the end of the Free Trial period of 7 days, you can upgrade to a Live account, by sending an email to firstname.lastname@example.org for uninterrupted service.