Thought Leadership

Analysis by the Experts about Innovation in Communication Platforms

Impact-driven analysis, trends, and strategies from experts for win-win outcomes.
Can AI-Enabled Communication Assure Customer Loyalty and CX?

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The Future of Chatbots in 2021

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Top 9 Leading Trends that will Continue to Drive Online Shopping in 2021

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Chatbots & its Rising Significance

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Prepare your store for Black Friday and Cyber Monday – A Checklist for Retailers

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Evolution of Messaging – A Perspective during MEF Connects Future of Business Messaging By Sharad Thukral…

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Key drivers that are shaping the API-Driven Economy

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Know what is CPaaS (Communications Platform-As-A-Service)
CPaaS (Communications Platform-As-A-Service): Everything You Should Know

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Cloud Communications & Digital Transformation in a ‘new Normal’ world

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